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Frequently Asked Questions
How long does shipping take for my Shinola order?▼
Standard shipping typically takes 3-5 business days. Expedited options are available at checkout to ensure your premium leather goods and watches arrive exactly when you need them.
What is your return policy for online purchases?▼
We accept returns of unworn, pristine items within 30 days of delivery. Simply use our online portal to generate a prepaid label for a convenient and seamless return process.
Which payment methods do you accept?▼
Shinola accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible financing through Affirm, allowing you to pay for your handcrafted items over time.
How do you ensure the quality of your products?▼
Each Shinola product is built to last using premium materials and rigorous assembly standards in our Detroit factory, backed by our committed limited lifetime warranty on all timepieces.
Why Choose Us
Detroit Built
Expertly hand-assembled high-quality goods from the heart of Detroit.
Timeless Quality
Meticulously crafted materials designed to last for many generations.
Lifetime Warranty
We stand behind our watches with a guaranteed lifetime promise.
Elevate Your Style with Timeless Craftsmanship
Discover our latest collection of luxury watches and leather goods handmade in Detroit.